Object of the contract
With these general conditions of sale, “Retro Games Reproduction” sells and the End User remotely purchases the tangible movable goods indicated and offered for sale on the website www.retrorepro.games . The contract is concluded exclusively through the internet, through the access of the End User to the address www.retrorepro.games and the creation of a purchase order according to the procedure provided by the site itself.
Before proceeding to confirm your order, the End User undertakes to read these general conditions of sale, in particular the pre-contractual information provided by “Retro Games Reproduction” and to accept them by affixing a flag in the box indicated.
In the order confirmation e-mail, the End User will also receive the link to download and archive a copy of these general conditions of sale, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, modified by Legislative Decree 21/2014.
Pre-contractual information for the consumer
Before the conclusion of the purchase contract, the End User takes a look at the characteristics of the goods that are illustrated in the individual product data sheets at the time of the choice by the End User.
Before the conclusion of the purchase contract and before the validation of the order with “payment obligation”, the End User is informed about:
- total price of goods including taxes, with details of shipping costs and any other costs;
- terms of payment;
- deadline by which “Retro Games Reproduction” undertakes to deliver the goods;
- conditions, terms and procedures for exercising the right of withdrawal (art. 6 of these conditions) as well as the standard withdrawal form referred to in Annex I, part B of Legislative Decree 21/2014;
- withdrawal clause: the End User will have to bear the cost of returning the goods in case of withdrawal;
- existence of the legal guarantee of conformity for the goods purchased;
- after sales service conditions and commercial guarantees provided by “Retro Games Reproduction”;
The End User can at any time and in any case before the conclusion of the contract, take note of the information relating to “Retro Games Reproduction”, as follows:
Retro Games Reproduction by Stefano Brevi – via Buonarroti 4 – 24036 – Ponte San Pietro (Bergamo BG) Italy email: firstname.lastname@example.org
Conclusion and effectiveness of the contract
The sales contract is to be considered concluded with the sending by “Retro Games Reproduction” to the End User of an order confirmation email. The email contains the data of the End User and the order number, the price of the goods purchased, the units of goods purchased, the shipping costs and the delivery address to which the goods will be sent.
Subsequently, the End User will receive an additional email indicating the status of the order with the tracking code to monitor the shipment.
The End User undertakes to verify the correctness of the personal data contained therein and to promptly communicate any corrections to “Retro Games Reproduction”.
“Retro Games Reproduction” undertakes to describe and present the items sold on the site in the best possible way. The photographs of the products presented on www.retrorepro.games do not constitute a contractual element, as they are only representative.
“Retro Games Reproduction” undertakes to deliver the goods within 5 working days from the sending by “Retro Games Reproduction” of the order confirmation email to the End User.
The availability of the products refers to actual availability when the End User places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other End Users before confirming the order.
Even following the sending of the order confirmation email sent by “Retro Games Reproduction”, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the End User will be immediately informed by email.
Terms of payment
Each payment by the End User can be made by credit card or by payment on delivery directly to the courier (if available during the checkout phase).
Prices and tariffs
All the selling prices of the products indicated on the website www.retrorepro.games are expressed in Euro and include VAT, if applicable.
Shipping costs are not included in the purchase price, but are indicated and calculated at the time of the conclusion of the purchase process before making the payment.
The End User accepts the option of “Retro Games Reproduction” to change its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time the order is created and indicated in the confirmation email sent by “Retro Games Reproduction” to the End User.
In the event of an IT, manual, technical, or any other error that could result in a substantial change, not foreseen by “Retro Games Reproduction”, of the sale price to the public, which makes it exorbitant or clearly negligible, the order of The purchase will be considered invalid and canceled and the amount paid by the End User will be refunded within 14 days from the day of cancellation.
The End User can also take advantage of the use of discount coupons or discount codes readily communicated through the communication channels (social and otherwise) of “Retro Games Reproduction”.
Right of withdrawal
In accordance with the legal provisions in force, the End User has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days from the date of receipt of the products.
The End User who intends to exercise the right of withdrawal must communicate it to “Retro Games Reproduction” through an explicit declaration, which can be sent by email to email@example.com or by registered mail with return receipt to the address provided by following.
In case of exercise of the right of withdrawal, the End User is required to return the goods within 15 days from the day on which he communicated to “Retro Games Reproduction” his intention to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.
The goods must be sent back to Retro Games Reproduction by Stefano Brevi – via Buonarroti 4 – 24036 Ponte san Pietro (Bergamo BG) Italy – email: firstname.lastname@example.org.
The direct costs of returning the products are borne by the End User.
The goods must be returned intact, in the original packaging, complete in all its parts without any alteration of the packaging itself, the label and / or the warranty seal. Without prejudice to the right to verify compliance with the above, “Retro Games Reproduction” will refund the amount of the products subject to withdrawal within a maximum period of 14 days, excluding any shipping costs.
As required by art. 56 paragraph 3 of Legislative Decree 206/2005, modified by Legislative Decree 21/2014, “Retro Games Reproduction” can suspend the refund until receipt of the goods or until the End User demonstrates that he has sent the assets at “Retro Games Reproduction”.
“Retro Games Reproduction” will reimburse using the same payment method chosen by the End User during the purchase phase.
Legal guarantee of conformity
In case of receipt of products that do not comply with the orders or are defective, the End User has the right to restore the conformity of the product at no cost by replacing the product. The End User can exercise this right if the defect is certified at the time of delivery of the goods and the defect is reported to “Retro Games Reproduction” within 2 days of discovery.
Subsequently, the End User must proceed to the Return request by sending an email to email@example.com or on the website www.retrorepro.games in the “contact us” section. “Retro Games Reproduction” in the event of a defective or non-compliant product, will arrange, at its own expense, to organize the collection of the product, compatibly with the availability of the End User.
“Retro Games Reproduction” will accept orders from all over the world.
The products will be delivered, by express courier, to the address indicated by the End User, at the time of the order, no later than 10 working days from the date of receipt by the End User of the order confirmation email sent by “Retro Games Reproduction”.
“Retro Game Reproduction” assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet network, in the event that it fails to execute the order within the foreseen times from the contract.
Access to the site
The End User has the right to access the site for consultation and making purchases. No other use, in particular commercial, of the site or its content is permitted. The integrity of the elements of this site, whether sound or visual, and the relative technology used remain the property of “Retro Games Reproduction” and are protected by intellectual property rights.
These General Conditions of Sale are made up of all the clauses that make them up. If one or more provisions of these General Conditions of Sale is considered invalid or declared such in accordance with the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and efficacy.
Applicable law and jurisdiction
In any case, you can optionally resort to the mediation procedures referred to in Legislative Decree 28/2010, for the resolution of any disputes arising in the interpretation and execution of these conditions of sale by accessing the following site: webgate.ec.europa.eu/odr.