Privacy & Cookie Policy

Pursuant to art. 14 EU Regulation 2016/679


Retro Games Reproduction processes Personal Data as data controller; this means that it is responsible for how your Personal Data is processed and protected.


We will use your Personal Data for the management of your registration as a user, in the purchase phases of products and services, to answer your questions and, if you wish, to send you tailored communications.


The legal bases for the processing of Personal Data in some cases lie in the fulfillment of legal or contractual obligations. We process your Personal Data for the correct fulfillment of the contract finalized during user registration, during the purchase phase or by using our service. Other bases concern the expression of consent that you can give us, for the sole purpose of improving the quality of the service, regarding the possibility of answering your questions or to send you our newsletter.


Your Personal Data will be shared with service providers exclusively for technical and operational needs strictly related to the purposes listed above.


As a user you have the right, at any time, to access, rectify and delete your Personal Data and to lodge a complaint with the Guarantor Authority for the protection of Personal Data. Among the other rights that you have there is, for example, the right to object to the use of your data by us or the right to portability as we will explain in the details below.


Please read the complete information below to better understand in detail how we use your Personal Data and your rights with respect to them.


Below are all the information regarding the use by us of User Personal Data regardless of the channel or medium used to interact with us.
We are proud to operate in the most complete transparency regarding Personal Data, so that the consequences that depend on their use by us are clear and that the rights available to the user with respect to them are defined.
In this regard, this information (drawn up on the basis of the principle of transparency and all the elements required by art.14 GDPR of the 2016/679 EU Regulation) – aims to provide you, in simple and intuitive terms, with all the information useful and necessary so that you can give your Personal Data in an informed and informed way and, at any time, request and obtain clarifications and / or corrections.
The term “Platform” is used in the information to indicate any channel or medium, digital or in person, used by the user to communicate with us, of which the most important: our website


Who is the data controller of your data?

RETRO GAMES REPRODUCTION by Stefano Brevi, with registered office in Ponte San Pietro (Bergamo – Italy) in Via Buonarroti n. 4 (hereinafter in the text “RETROREPRO” or “we”), is the owner of the processing of your Personal Data according to the meaning of the GDPR and the Code.
E-mail address of the Data Protection Officer:


Why we process your personal data

Depending on the products, services or functions you intend to use from time to time, as indicated above, we will need certain data rather than others.
Generally speaking, the following data will be processed, depending on the specific case:

  • your identification data (for example, name, surname, language and country from which you work with us, contact details, etc.);
  • economic and transactional information (for example, your payment or card information, information relating to purchases made by you, orders, returns, etc.);
  • commercial information (for example, if you are subscribed to our newsletter);
  • data relating to your tastes and preferences.

Keep in mind when we ask you to provide us with your personal data to allow you to use a certain function or service of the Platform, some fields will be marked as mandatory as it is data that we need for the purpose of providing the service or product you have required or to allow you to access the requested functionality, for which the data are necessary for the exact fulfillment by us of obligations deriving from the contract with you, or necessary to fulfill obligations that derive from applicable provisions of law or regulation.
Failure to enter such data could make it impossible to complete your registration as a user or the inability to receive these services or products or to benefit from the requested functionality.


Depending on how you interact with our Platform (i.e. depending on the services, products or features you request), your personal data will be processed for the following purposes:

  • Management of your registration as a user of the Platform:
    If you decide to register as a user of our Platform, we must process your data in order to identify you and give you the opportunity to access the various features, products and services of the same that are available to you as a registered user. You can cancel your registered user account at any time, through the Platform itself or through our customer service. You can also use access or login through a social network, for example Facebook to register as a new user or to associate the login with your current account. In this case, your authentication credentials as well as your e-mail address will be imported, with your authorization, from your social network account. When using this login option, the social network may send us some additional information from your public profile such as, for example, name, gender, approximate age and your profile photo, in compliance with the terms of use of the social network. We urge you to take a careful look at it. Unless expressly authorized by you, we will not store such additional data. In addition, the use of this feature may involve the provision of certain data about your business to the social network. In any case, we recommend that you check the data relating to the setting of privacy and the privacy policy of social networks to understand what treatments your data will be subjected to.
  • Fulfillment and execution of the purchase or service contract stipulated with RETROREPRO on the Platform:
    This purpose involves the processing of your data as illustrated below:

    • Contact you regarding updates or information communications related to the features, products or services purchased;
    • Management of the payment of the purchased products, regardless of the payment method used;
    • Activation of the necessary mechanisms in order to control and avoid potential scams to you and to us during the purchase process. If we believe that it is a fraudulent operation, the processing may result in the blocking of the transaction;
    • Management of any returns after purchase and management of requests for information on the availability of items and booking of products through the Platform;
    • Invoicing and making available to you the receipts and invoices of any purchases made on the Platform;
    • Use of other available functions or services such as the purchase, management and use of promotional discount codes (Coupon Codes) or Gift Vouchers.
  • Processing your requests through customer service channels:
    We only process the data strictly necessary for the management or fulfillment of your request.
  • For direct marketing purposes:
    This purpose involves the processing of your data as illustrated below:
    • If you subscribe to our newsletter and give your consent for marketing and profiling purposes, we will process your personal data to manage your subscription and send you personalized information on our products or services through the use of different means of communication (such as , email or SMS).
      Consequently, this data processing involves the analysis of your user profile to identify your preferences and, therefore, to send you such communications, such as products and services that best suit your style.
      You can unsubscribe from the Newsletter at any time at no cost through the “Newsletter” section of the Platform as well as through the instructions included in each communication received.
  • Usage and quality analysis to improve the services offered:
    By accessing our platform you will be informed about the processing of your browsing data, for analytical and statistical purposes, in order to understand how users interact with it and improve it. In addition, we occasionally carry out quality surveys to find out the degree of satisfaction of our users and detect areas of possible improvement and optimization.

Legal basis for the processing of your data

The legal basis for the processing of your personal data also depends on the purpose of the specific processing, as illustrated in the following table:


  • Management of your registration as a user of the Platform:
    The processing of your data is necessary for the purpose of executing the terms governing the use of the Platform. In other words, in order to register you as a user of the Platform, we need to process your data. Otherwise, such registration would be impossible. In case of access or connection through a social network, the consent you have given to the transfer of your data through the social network itself authorizes us to process them.
  • Fulfillment and execution of the purchase or service contract:
    The processing of your data is necessary for the execution of the sales contract or for the provision of services that we conclude with you. Certain data processing associated with the purchase may only be activated upon your request or authorization from us. In such cases, the legal basis for the processing of your data is represented by your consent. We believe we have a legitimate interest in carrying out the checks necessary to detect and avoid any scams when making a purchase. We consider the processing of such data positive for all interested parties when making the payment of a purchase, especially for you since it allows us to take measures to protect you from fraud attempts by third parties.
  • Customer service
    We believe we have a legitimate interest in processing requests or consultations made by you using the various means of contact that are available. We are of the opinion that the processing of such data is also beneficial for you since it allows us to assist you adequately and adequately answer your questions. If you contact us, in particular for questions regarding your order or product / service purchased through the Platform, the processing is necessary for the execution of the sales contract. If your request is linked to the exercise of the rights indicated below or to disputes relating to our products or services, the legal basis of the treatment derives from compliance with the obligations that are imposed on us by applicable law.
  • Marketing
    The legal basis for the processing of your data for marketing purposes is the consent you provide us, for example, when you accept the receipt of commercial information and promotional activities related exclusively to our products and services. With your consent, we can perform profiling activities (creation of individual and group profiles) with your information available to us (navigation models, preferences or purchase history).
    We consider these activities to be very beneficial for you because it allows you to improve your experience as a user and to access information based on your preferences. By giving consent for marketing activities, we will be able to send you personalized promotional communications.
  • Usage and quality analysis:
    With your consent, we will be able to analyze the use of the Platform and the degree of user satisfaction, being able to improve the experience and provide a more valid quality service.


How long will we keep your data

The retention period of your data depends on the purpose of its processing, as indicated below:


  • Management of your registration as a user of the Platform:
    Your data will be processed as long as you are a registered user, that is, until you request the cancellation of your subscription to the Platform.
  • Fulfillment and execution of the purchase or service contract:
    Your data will be processed for as long as necessary to manage the purchase of products or to provide the services requested by you, including any returns, complaints or disputes associated with the purchase of a given product or the provision of a data service.
  • Customer Service
    Your data are processed for the time necessary to process your request.
  • Marketing
    Your data are processed until you request your cancellation or unsubscribe from the newsletter. If you participate in promotional activities, we will keep your data for a period of 6 months from the end of the activity.
  • Usage and quality analysis:
    Your data are processed occasionally during a certain action or quality survey or until your browsing data is made anonymous. Regardless of submitting your data for processing during the time strictly necessary for the purposes of the specific purpose from time to time relevant, we will keep them later after having duly deposited and protected them for as long as liabilities arising from the processing may arise, in compliance with the regulations in force from time to time. Upon prescription of any actions, we will delete the personal data.


Do we share your data with third parties?

To achieve the purposes set out in this privacy statement, we must allow access to your personal data by third parties who support us in the provision of the services we offer you, namely:

  • Financial institutions;
  • Companies specializing in the detection and prevention of scams;
  • Technology service providers;
  • Suppliers and collaborators of logistics, transport and delivery services;
  • Customer support service providers;
  • Marketing and advertising service providers and collaborators.

Your personal data will also be accessible to our authorized personnel; this authorization is issued on the basis of the actual need to access the data for the performance of its functions and to our Data Protection Officer, as identified in this privacy statement.


User rights

We are committed to keeping your personal data confidential and confidential and to guarantee the exercise of your rights that you can exercise without charge by sending us an email to the unique email address simply indicating the reason for your request and the right that you intend to exercise. If deemed necessary for the purposes of your identification, we may ask you to provide us with a copy of a document certifying your identity.

In particular, regardless of the purposes or the legal basis by which we process your data, you have the following rights:

  • Ask us for access to your data in our possession.
    Keep in mind that users registered on the Platform can also consult this information in the specific section on personal data.
  • Ask us to correct the data in our possession.
    Keep in mind that if you have registered on the Platform as a user, you will also be able to access the appropriate personal data section of your account for related changes and / or updates. In any case, keep in mind that in actively providing us with your personal data by any means, you guarantee its truthfulness and accuracy and undertake to notify us of any changes. Any loss or damage caused to the Platform or to the Platform Manager or to a third party due to incorrect, incorrect or incomplete information contained in the registration forms, will be the sole responsibility of the user. Generally, you are required to provide us only with your personal data, not the data of third parties, except as provided in the privacy policy.
  • Ask us to delete your data to the extent that they are no longer necessary to allow us to achieve the purposes for which they were collected, as indicated above, or if we are no longer authorized to process them. which presupposes that in certain cases, you can request temporary interruption of treatment or, if necessary, provide for their conservation beyond the time necessary in case you need it.
  • If you have given us consent to the processing of your data for any purpose, you can also withdraw it at any time. Section 2 which describes the purposes for processing your personal data also contains some methods of revoking consent.
  • If we are authorized to process your data on the basis of your consent or the execution of the contract, as illustrated in section 3, you can also request the portability of your personal data. This means that you will be able to receive the personal data you have provided to us in a structured format, commonly used and readable by a computer, in order to be able to transmit it directly to another company, provided that it is technically possible.
  • When the processing of your data is based on our legitimate interest, you can also object to the processing.
  • Finally, we inform you that you have the right to submit complaints to the supervisory authority responsible for data protection, at the Guarantor for the protection of personal data.


Changes to the privacy policy

The possible entry into force of new sector regulations, as well as the constant updating of the services and the site, could entail the need to change the methods and terms of this information, It is therefore possible that this document may undergo changes over time.
In this case, we will communicate it in various ways through the Platform (for example, with a banner or a pop-up) or by forwarding an email if the change significantly affects user privacy, so that you can view the changes , make the necessary assessments and, if necessary, oppose or cancel any services or functions.

In any case, we invite you to periodically consult this privacy and cookie policy to check for any minor changes or interactive improvements since this information is always available on our website.



Cookies and their use

Cookies are small text strings that the sites visited by the user send to his terminal (usually to the browser), where they are stored and then transmitted again to the same sites on the next visit by the same user.
While browsing a site, the user can also receive cookies on his terminal that are sent from different sites or web servers (so-called “third parties”), on which some elements may reside (such as, for example, images, maps, sounds, specific links to pages from other domains) on the site he is visiting.
The website (hereafter the “Site”) uses cookies to make its services simple and efficient for users who browse the pages of the Site. Users who view the Site will see enter minimal amounts of information in the devices in use, which are computers and mobile devices, in small text files called “cookies” saved in the directories used by the User’s web browser.
There are various types of cookies, some aimed at making the use of the Site more effective, others useful for enabling certain functions.


Why cookies are important

Cookies are an essential part of how our network works. The main goal of our cookies is to improve the user’s browsing experience.
For example, cookies help us to identify it (if it is active on our website), to remember your preferences during navigation and future visits, to manage the shopping cart, to allow you to make online purchases, etc. .
The information collected in cookies also allows us to improve the website, thanks to estimates of numbers and consumption patterns, to adapt the website to the individual interests of users, to speed up searches, etc.


Why cookies are not used on this site

We do not store sensitive personally identifiable information such as address, password, credit card data, etc. in the cookies we use. At the same time we do not use cookies to send advertising to our users on the basis of browsing data or for other advertising purposes, own or third parties.


Who uses the information contained in the Cookies

The information stored in the cookies of our website is used exclusively by us, with the exception of those collected by Google Analytics, which are used by Google and by us for statistical purposes, and cookies for the analysis of payment transactions, which are generated exclusively when making a purchase and are analyzed by an external company in order to offer sufficient guarantees for the payment transactions carried out.


Is it possible to disable cookies?

Yes, cookies can be disabled. Despite this, if you opt for this configuration, it is possible that you will no longer be able to access certain sections of the Site, navigation may be slower and some of our services may be unusable. If you prefer to restrict, block or delete the cookies on this site, you can change the configuration of your browser. For further details on the configuration of cookies in the browser, consult the following list of options divided by type.


Is it possible to disable cookies?

Yes, cookies can be disabled. Despite this, if you opt for this configuration, it is possible that you will no longer be able to access certain sections of the Site, navigation may be slower and some of our services may be unusable. If you prefer to restrict, block or delete the cookies on this site, you can change the configuration of your browser. For further details on the configuration of cookies in the browser, consult the following list of options divided by type.

Disattivazione cookies mediante configurazione del browser

Chrome dedicated page.

Mozilla Firefox dedicated page.

Internet Explorer dedicated page.

Edge dedicated page.

Safari 6 dedicated page.

Safari iOS (dispositivi mobile) dedicated page.

Opera dedicated page.